Dear Valued Homeowner,
We wanted to address a recent misunderstanding regarding the website portal and apps utilized by Southern Grove. Please note that the website is a third-party platform for Southern Grove, primarily used for uploading important documents related to the Association, such as the Certificate of Insurance. Your condo insurance agent may require a copy of Southern Grove’s insurance for verification purposes. You can easily download this document from the website portal and forward it directly to your agent.
We have already uploaded essential documents, including the Articles of Incorporation & By-Laws, which are often requested by real estate brokers and insurance agents. These documents provide crucial information for realtors, detailing the Rental Policy, owner responsibilities, accepted loans, and more. Additionally, we have included Wind Mitigation Forms that offer insights into our new roofs, potentially decreasing your insurance premium, along with resident forms and other relevant materials.
To access the website portal, please visit southerngrovecondo.com and complete the registration process. Once registered, I will receive a notification and verify ownership before approval. Any changes, including password updates, can be managed by the owner. Should you encounter any registration issues, please reach out to me at [email protected] with a detailed explanation for prompt assistance.
Our accounting is conducted through QuickBooks, which is integrated with MailChimp for announcements. Invoices are distributed via email through QuickBooks using the email address on your account. Kindly provide me with the preferred email address for receiving invoices and announcements by contacting [email protected]. Completing the resident information form is crucial to ensure accurate communication.
For owners without computer access, invoices will be sent via traditional mail. It is important to note that the email address on the website portal may differ from the one on file. QuickBooks and MailChimp are not directly linked, so if you are not receiving email blasts, please inform me of the correct email address for invoice delivery and announcements.
Occasional errors or glitches may occur with QuickBooks and MailChimp, as with any software. Rest assured that solutions will be promptly identified and resolved, as both apps continuously update their software to enhance performance. Your understanding and cooperation are greatly appreciated as we strive to improve communication and efficiency within our community.
Thank you for your attention to these important matters. Should you have any further questions or concerns, please do not hesitate to contact me at [email protected]. Your cooperation is invaluable in maintaining a cohesive and well-informed community at Southern Grove.